Open to senior & contract content design roles

I bring clarity to complex products — using language as a design material.

Principal Content Designer. As the first content designer at UiPath, I built the discipline from the ground up — auditing the platform, mapping the customer journey, and leading the work to give a sprawling automation platform one coherent language.

Selected work

I love making complex products feel simple.

15+ years bringing clarity and usability to enterprise software, automation and e-commerce platforms, and global product ecosystems.

Kind words
Kamila's insights and strategic recommendations change the course for projects and lead them to success. When she's on your team, listen to her — her design and user insights show you the way.
Alex Pokorny — Digital Marketing & Analytics Leader
About
Portrait of Kamila Triplett
Hi — I'm Mila.

At home in the hard stuff.

I'm Kamila — Mila to most people. Polish-raised and Minnesota-based, I'm a content designer and strategist who makes complex products feel intuitive. For more than a decade, I've partnered with product, design, and engineering teams to simplify experiences and build content systems that scale.

My work sits at the intersection of language, systems thinking, and product design — defining information architecture, building terminology frameworks, and shaping content standards for design systems. Whatever the surface, I'm focused on one thing: helping people understand what they can do, where they are, and what happens next.

I believe great content design isn't really about words — it's about understanding people, finding the patterns, and making complexity disappear.

When I'm not designing, you'll usually find me around a table with family and friends, planning my next travel adventure, testing recipes from an ever-growing cookbook collection, or tending to my garden and enjoying the slower pace of creating things that grow.

Content design UX writing Information architecture Terminology & voice Design systems Cross-functional leadership
Along the way

Fifteen-plus years turning complex products into clear ones.

UiPath
Principal Content Designer — I built the discipline; spearheaded a comprehensive platform audit, created the first journey map and object model, overhauled navigation, and implemented a unified terminology system.
2023–2026
Wayfair
Senior Content Design Lead — seller experience. Built global, localization-ready content standards across US, Canada & European markets, and ran a terminology database that seeded Wayfair's content design system.
2021–2023
Target
Content Strategist. Closed content gaps with apparel fit guides and Baby Gear buying guides, and set content standards for product detail pages.
2013–2014
3M
UX & content leadership across five roles. Led the 3M.com homepage and navigation redesigns — improving product findability — and built standards that global teams localized across markets worldwide.
2014–2021
2010–2012
How I work

Most content problems aren't writing problems.

They're problems of structure, naming, and mental models. My job is to find the upstream cause — then design the words, systems, and decisions that make the experience feel obvious.

01

The problem is rarely the words.

Confusing copy is usually a symptom — of murky structure, a missing model, or a decision no one made. I trace it upstream before I touch a sentence.

02

Language is a design material.

Words are part of the interface, not a coat of paint applied at the end. The right name can do the work of an entire screen.

03

Start by naming things.

A shared vocabulary is the foundation of a coherent product. Agree on what something is, and the rest of the design gets easier.

04

Make it simple, then make it scale.

Distill complexity to its simplest form — then build the governance and frameworks that keep it clear as the product grows.

Let's talk

Got a complex product that needs one clear voice?